IT Analyst
Core
Provide project management support, requirements analysis, planning, implementation, and documentation for IT systems within a Department of Defense facility.
Role type
Senior IT Analyst (Project Management & Operations)
Builds
IT service delivery and operational support for government clients
Domain
Defense / Government IT
Required skills
Project management, requirements analysis, risk assessment, change management, version control, reporting, service level agreement development
Preferred skills
ServiceNow (AESMP), ITIL Foundations v4, Microsoft 365, Microsoft Teams, SharePoint, Army IT Metrics Program
Technologies
ServiceNow, Microsoft 365, SharePoint, Office 365
Responsibilities
Develop service level agreements, prepare reports for Army IT Metrics Program, maintain change and version control, track project issues and risks, assess and manage risks, provide performance and quality indicators
Seniority
Senior, hands-on IC