Field Service Technician
Core
Provide on-site technical support, troubleshooting, and maintenance for packaging machinery to customers globally.
Role type
Field Service Technician (Packaging Machinery)
Builds
Aftermarket parts, machine rebuilds/upgrades, and operational efficiency solutions for packaging clients.
Domain
Industrial Automation / Packaging Machinery
Deliverable
Physical/clinical work (on-site machine repair and maintenance)
Required skills
Mechanical/electrical troubleshooting, Allen-Bradley PLCs, servo/stepper motor controls, pneumatic systems, wiring schematics reading, customer training, travel management
Preferred skills
Packaging industry experience, custom machine manufacturing background
Technologies
Allen-Bradley PLCs, servo driven motors, stepper motors, pneumatic machinery, Microsoft Office
Responsibilities
Train customers on machine operation and maintenance, assemble aftermarket parts and perform machine rebuilds, prepare detailed trip and field time reports, develop troubleshooting guides and operation manuals, participate in Factory Acceptance Tests, respond to immediate service support requests
Seniority
Mid-level, hands-on IC