Forward Deployed Engineer
Core
Hands-on engineer embedded with priority customers to build customer-specific AI capabilities (skills, integrations, evaluation suites) using the company's video platform, translating domain needs into production-grade artifacts.
Role type
Senior IC Forward Deployed Engineer (AI/LLM)
Builds
Customer-specific AI skills, API integrations, evaluation suites, and speech assets for video platforms
Domain
Video technology + Generative AI (LLMs, Agents, RAG)
Deliverable
production ML models
Required skills
LLM agent development, prompt engineering, RAG pipelines, API integration, domain learning, technical communication, project scoping
Preferred skills
MCP servers, speech/NLP pipelines, evaluation tooling, real-time system constraints, multi-tenant platforms
Technologies
LangChain, LangGraph, DeepEval, Ragas, Langfuse, Opik
Responsibilities
Write behavioral instructions and code for AI agents, integrate customer tools and APIs, design evaluation scenarios, tune ASR/TTS assets, promote reusable skills to the foundation
Seniority
Senior, hands-on IC
