Product Operations
Core
Build the operating system for the product organization, defining processes for roadmap planning, release cycles, and cross-functional handoffs between R&D, Marketing, and Sales.
Role type
Senior Product Operations Manager
Builds
Product operating system, performance reporting cadence, and new product introduction (NPI) processes
Domain
Quantum computing control systems / Deep-tech hardware and software
Required skills
Process design and ownership, Product metrics and OKR definition, Performance reporting and data storytelling, Cross-functional stakeholder management, Product enablement content strategy, New product introduction (NPI) management
Preferred skills
Physics or engineering background, Product analytics and usage instrumentation, Quantum computing or scientific instrumentation experience
Technologies
Jira, Confluence, Salesforce, BI tools, Data warehouses
Responsibilities
Define and run product OKRs/KPIs and quarterly business reviews; Measure delivery predictability and cycle time; Own the roadmap and release readiness processes; Consolidate customer feedback into prioritized roadmap inputs; Establish product adoption and feature-usage measurement; Manage the product enablement content system; Facilitate handoffs between R&D, Marketing, and Sales; Execute end-to-end new product introduction processes.