Advanced App Eng Associate Manager
Core
Act as software detectives to identify and resolve complex issues across multiple components of critical business systems, ensuring smooth operations and efficient business processes.
Role type
Senior IC App Eng Associate Manager (IBM AS/400)
Builds
Critical business systems stability and operational efficiency
Domain
Enterprise IT Operations / Legacy Mainframe Systems
Deliverable
Production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IBM AS/400 Administration, System performance tuning, Capacity planning, Backup and recovery procedures, Disaster recovery planning, Security protocols, User access management, Hardware and software troubleshooting, Scripting and automation
Preferred skills
Team management, Stakeholder coordination, Mentoring, Knowledge sharing, Process improvement
Technologies
IBM AS/400
Responsibilities
Investigate and resolve complex system anomalies across various components; Collaborate with multiple teams to ensure uninterrupted operations; Mentor team members to enhance technical capabilities; Coordinate with stakeholders to prioritize and address system issues; Evaluate and improve support processes to increase team efficiency.
Seniority
Senior, hands-on IC with management responsibilities