Application Support Engineer
Core
Act as a software detective to investigate, troubleshoot, and resolve issues across critical business systems and Azure cloud components.
Role type
Senior Application Support Engineer (Azure PaaS & AKS)
Builds
Production stability and operational efficiency for critical business applications on Azure
Domain
Cloud Infrastructure & Application Support
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Azure PaaS administration, AKS/Kubernetes management, CI/CD pipeline support, cloud security configuration, monitoring and troubleshooting, automation scripting
Preferred skills
Terraform/ARM/Bicep templating, ServiceNow/ITIL processes, container image coordination
Technologies
Microsoft Azure (App Services, Functions, Logic Apps, SQL, MySQL, PostgreSQL, API Management, AKS, Key Vault, Event Hubs, Data Factory, Monitor, Log Analytics), Azure DevOps, Git, PowerShell, Azure CLI, Terraform, ARM/Bicep, Docker
Responsibilities
Administer and monitor Azure PaaS services including App Services, Functions, Logic Apps, and databases; Manage AKS workloads including cluster operations, scaling, and container troubleshooting; Support Azure DevOps CI/CD pipelines for deployment validation and rollback; Configure and maintain platform security components like Key Vault, RBAC, and network restrictions; Monitor application health using Azure Monitor and Log Analytics to identify root causes; Collaborate with DevOps, security, and database teams to resolve complex platform issues.
Seniority
Senior, hands-on IC