Operations Engineer
Core
Drive agile delivery and remove impediments for Endpoint Management, Messaging & Collaboration engineering and SRE teams to ensure reliable Digital Workplace services.
Role type
Senior Scrum Master (Digital Workplace)
Builds
Reliable, high-quality Digital Workplace services across Endpoint Management, Messaging, and Collaboration platforms.
Domain
IT Operations, Digital Workplace, Cloud Identity & Collaboration
Required skills
Agile facilitation, impediment removal, delivery governance, stakeholder alignment, continuous improvement, coaching
Preferred skills
Certified ScrumMaster (CSM), SAFe Scrum Master, ITIL Foundation v4, Microsoft 365 Fundamentals
Technologies
Intune, SCCM/MECM, Windows 365 Cloud PC, Autopilot, Exchange Online, Microsoft Teams, Microsoft Entra ID, Azure, PowerShell, Power Automate
Responsibilities
Facilitate sprints, standups, retrospectives, and planning; proactively identify and resolve blockers; track velocity and manage backlogs; bridge technical teams with business stakeholders; champion team retrospectives and process maturity; coach engineers on Agile mindset.
Seniority
Senior, hands-on IC with strategic alignment
