Application Support Engineer
Core
Act as software detectives to identify and solve issues within multiple components of critical business systems, ensuring stability, scalability, and high availability.
Role type
Senior Site Reliability Engineer (SRE)
Builds
Production systems meeting SLOs, automated infrastructure, and resilient distributed architectures
Domain
Cloud infrastructure, distributed systems, and business application support
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Site Reliability Engineering, Python, Go, Bash, JavaScript, Linux, networking, distributed architectures, observability, incident management, CI/CD, Infrastructure as Code, cloud environments, Kubernetes, Terraform
Preferred skills
AWS Certified Solutions Architect – Professional, Microsoft Certified: Azure Solutions Architect Expert, Google Professional Cloud Architect, Certified Kubernetes Administrator (CKA), HashiCorp Certified: Terraform Associate, Certified DevOps Engineer
Technologies
Prometheus, Grafana, ELK, Datadog, CloudWatch, New Relic, PagerDuty, xmatters, Jenkins, GitHub Actions, GitLab CI, Terraform, CloudFormation, AZURE DEV OPS, Pulumi, AWS, Azure, GCP, Kubernetes
Responsibilities
Monitor and optimize system uptime, latency, and throughput; Lead incident response and root cause analysis; Develop CI/CD pipelines and automate infrastructure management; Implement metrics, logging, and tracing frameworks; Conduct resource forecasting and design scalable infrastructure; Partner with developers for safe feature rollouts; Implement multi-region resilience strategies and chaos tests.
Seniority
Senior, hands-on IC