Infra Tech Support Practitioner
Core
Provide advanced troubleshooting, platform reliability, and change management for large-scale Kubernetes infrastructure (GKE), ensuring stability and performance.
Role type
Senior IC Kubernetes Support Engineer (Platform Engineering)
Builds
Internal cloud-native Kubernetes platform and GKE clusters
Domain
Cloud Infrastructure / Kubernetes / Platform Engineering
Deliverable
production ML models | product features | infrastructure
Required skills
Kubernetes internals, GKE, ArgoCD, GitOps, root cause analysis, cluster performance optimization, RBAC, network policies, secret management
Preferred skills
CKAD or CKS certification, Golang, CI/CD tools (GitLab CI/CD), Dynatrace, ITIL
Technologies
Kubernetes, GKE, ArgoCD, GCP (IAM, Logging, Monitoring), GitLab CI/CD, Dynatrace, Kyverno
Responsibilities
Diagnose and resolve complex Kubernetes incidents (networking, scheduling, API server, CNI, storage); perform root cause analysis and drive automation for permanent resolutions; oversee change management for cluster upgrades and configuration updates; monitor and optimize cluster performance, scalability, and cost efficiency; write technical documentation and maintain knowledge bases.
Seniority
Senior, hands-on IC
