Custom Software Engineer
Core
Design, build, and configure applications to meet business process and application requirements, with a focus on triaging platform issues and transforming raw reports into engineering-ready specifications.
Role type
Custom Software Engineer (Full Stack)
Builds
Applications and platform configurations
Domain
Software Engineering / Full Stack Development
Deliverable
production ML models | product features
Required skills
Java, Full Stack Development, SQL, Python, API integration, JSON parsing, log analysis, debugging, troubleshooting, client-server architecture understanding, A/B testing concepts, GenAI concepts (prompt engineering, LLM behavior)
Preferred skills
C++ Programming Language, Microsoft SQL Server, experience with dashboard creation, metrics tools, priority/severity frameworks
Technologies
Java, Python, SQL, Microsoft SQL Server, JSON, APIs
Responsibilities
Investigate and triage internally reported issues across the platform product portfolio; Provide categorized analysis of validated issues including classification and distinction between bugs and feature requests; Transform raw issue reports into engineering-ready specifications; Identify and report systemic or recurring issue patterns with analytical insights; Deliver regular reporting on triage outcomes, trends, root cause analysis, and recommendations for process optimization; Ensure data privacy and security compliance for all user content; Meet and exceed SLAs and KPIs as defined by the program
Seniority
Mid-level (3+ years experience)
