Application Support Engineer
Core
Act as software detectives to identify and solve issues within multiple components of critical business systems, focusing on automation, troubleshooting, and reducing technical debt.
Role type
Senior Site Reliability Engineering (SRE) / Automation Engineer
Builds
Automated infrastructure pipelines, monitoring dashboards, and cloud-native container deployments
Domain
Cloud Infrastructure & Site Reliability Engineering
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Site Reliability Engineering, Infrastructure as Code (IaC), Cloud Automation, Python, PowerShell, Ansible, Jenkins, Terraform, Git, JSON, Puppet, Docker, Splunk, Observability tools, Cloud Network topology, Lateral and Logical Troubleshooting
Preferred skills
Data Center services experience, Enterprise monitoring tools, Contract management, Project delivery leadership
Technologies
AWS, Azure, Docker, Kubernetes, Splunk, Jenkins, Terraform, Ansible, PowerShell, Python, Git, JSON, Puppet, ARM templates
Responsibilities
Automate toil and reduce technical debt, troubleshoot and manage cloud infrastructure health, design and deploy CI/CD pipelines, monitor application availability and generate reports, manage Docker environments and images, coordinate with vendors and stakeholders for support issues
Seniority
Senior, hands-on IC with 12+ years experience