Field Engineer
Core
Design, prototype, and build internal tooling, data infrastructure, and automated workflows to align User Operations with Product and Engineering.
Role type
Senior IC systems engineer (internal platforms & automation)
Builds
Internal tooling, workflow engines, dashboards, alerting systems, and automated feedback loops
Domain
Conversational AI / Customer Experience / Internal Operations
Required skills
Python, SQL, systems design, API integration, workflow automation, cross-functional collaboration, risk identification
Preferred skills
Experience with ChatGPT, Jupyter notebooks, Retool, LLM-powered flows
Technologies
Python, SQL, ChatGPT, Jupyter notebooks, Retool
Responsibilities
Coordinate product launches across internal teams and external partners; Architect launch-readiness systems to replace manual processes; Develop scalable feedback loops between support, product, and engineering; Prototype tools to prove value before hardening; Collaborate cross-functionally to align on launch goals; Identify risks during rollouts; Continuously automate repetitive touchpoints
Seniority
Senior, hands-on IC
