Senior AI/ML Engineer - Remote
Core
Building agentic systems and tools to enable businesses to drive customer engagement through real-time, two-way conversations via email, text, and WhatsApp.
Role type
Senior IC machine-learning engineer (LLM/agentic systems)
Builds
Agentic workflows, LLM-based solutions, and scalable AI systems for customer engagement
Domain
Generative AI, conversational AI, customer engagement platforms
Deliverable
production ML models
Required skills
LLMs and agentic workflows, Python, PyTorch/Hugging Face, backend engineering (APIs/services), cloud platforms (AWS), containerization (Docker/Kubernetes), prompt engineering, A/B testing, model monitoring and optimization
Preferred skills
RAG, vector search, workflow orchestration (Airflow), recommendation systems, conversational AI safety/guardrails
Technologies
Python, PyTorch, Hugging Face, AWS (SageMaker, EC2, S3, Lambda, CloudWatch), Docker, Kubernetes, bash/zsh, tmux
Responsibilities
Architect, prototype, and deploy LLM-based solutions; own production performance (latency, cost, reliability); define evaluation frameworks and metrics; build feedback loops and human-in-the-loop workflows; run A/B tests; mentor team members
Seniority
Senior, hands-on IC with ownership and mentorship