Operations Manager – Essentials
Core
Lead a portfolio of community-focused properties to drive operational performance, financial outcomes, resident/guest experience, and compliance.
Role type
Senior multi-site operations manager (property/hospitality)
Builds
Community living properties and accommodation destinations
Domain
Property management / Hospitality / Community living
Required skills
Multi-site operations leadership, budget and financial management, stakeholder relationship building, change management, team coaching and development, compliance and safety management
Preferred skills
Experience in property, accommodation, community living, or hospitality; commercial acumen; proactive problem-solving
Responsibilities
Provide leadership and coaching to Park Managers across the portfolio; monitor business performance, budgets, and expenses; conduct regular property visits to review operations and maintain quality standards; partner with internal teams on property integrations and business priorities; ensure compliance with policies, procedures, and legislative obligations; lead teams through change and support engagement and capability development.