Senior Property Claims Consultant – VIC
Core
Manage complex end-to-end property and strata claims, including high-value matters involving water damage and burst pipes, while mentoring junior team members.
Role type
Senior Property Claims Consultant
Builds
Resolved property and strata claims
Domain
Insurance (Property & Strata)
Deliverable
client delivery
Required skills
Complex claims management, Strata/Body corporate insurance knowledge, Policy interpretation, Claims negotiation, Stakeholder management, Investigation coordination, Claims systems proficiency
Preferred skills
Technical expertise in water damage/escape of liquid claims, Experience with builders and assessors, Problem-solving
Technologies
Claims management systems, Microsoft Excel
Responsibilities
Manage end-to-end property and strata claims, Assess policy coverage and liability, Coordinate investigations and repairs, Negotiate settlements, Build relationships with brokers and repairers, Resolve escalated claims, Maintain compliance documentation, Mentor junior team members
Seniority
Senior, hands-on IC