CareerPlan

Program Support Lead, Children's Contact Services

Elizabeth, South AustraliaFull-time2026-09-23 → 2026-11-11
Based in Australia

Core

Support children and families to engage in safe, structured contact arrangements following separation, providing hands-on case management and facilitating supervised visits.

Role type

Program Support Lead (Case Management & Contact Facilitation)

Builds

Safe contact services for separated families

Domain

Child welfare / Family services

Deliverable

physical/clinical work

Required skills

Case management, risk assessment, intake interviews, family law knowledge, record keeping, data maintenance

Preferred skills

Experience in family support or program coordination, understanding of complex family needs (mental health, substance use)

Responsibilities

Facilitate supervised contact visits, conduct risk assessments, support families with complex needs, assist with reporting and scheduling