Program Support Lead, Children's Contact Services
Core
Support children and families to engage in safe, structured contact arrangements following separation, providing hands-on case management and facilitating supervised visits.
Role type
Program Support Lead (Case Management & Contact Facilitation)
Builds
Safe contact services for separated families
Domain
Child welfare / Family services
Deliverable
physical/clinical work
Required skills
Case management, risk assessment, intake interviews, family law knowledge, record keeping, data maintenance
Preferred skills
Experience in family support or program coordination, understanding of complex family needs (mental health, substance use)
Responsibilities
Facilitate supervised contact visits, conduct risk assessments, support families with complex needs, assist with reporting and scheduling
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