Customer Service Officer – Concrete
Core
First point of contact for phone and sales enquiries, taking orders and allocating deliveries to drivers.
Role type
Customer Service Officer (Concrete)
Builds
Concrete orders delivered to construction sites
Domain
Construction materials / Concrete supply
Deliverable
product features
Required skills
Order processing, scheduling, EFTPOS transactions, verbal communication, written communication, attention to detail, intermediate computer skills
Preferred skills
Concrete industry experience, knowledge of Adelaide metropolitan area
Responsibilities
Receive inbound calls, take orders, allocate orders to Agitator Drivers, schedule tasks, process orders, handle EFTPOS and cash sale enquiries, answer general account enquiries