Parts Interpreter
Core
Support customers and service technicians by accurately identifying, sourcing, and supplying parts for material handling equipment and warehouse solutions.
Role type
Parts Interpreter (Customer Service)
Builds
Parts quotations, orders, and dispatches for material handling equipment
Domain
Material handling equipment and warehouse solutions
Deliverable
client delivery
Required skills
Parts identification, inventory management, order processing, customer service, ERP software usage, parts catalogue navigation
Preferred skills
Forklift experience, automotive parts knowledge, heavy equipment parts knowledge, trucking parts knowledge, industrial machinery parts knowledge
Responsibilities
Interpreting parts requirements for customers and technicians, processing parts enquiries via phone/email/in-person, identifying and sourcing parts using electronic catalogues, preparing quotations and processing orders, managing inventory and stock availability, coordinating parts dispatch and deliveries, maintaining accurate records
Seniority
Individual Contributor