Roster Officer
Core
Coordinate and schedule staff and agency workers to provide essential support services (domestic assistance, personal care, respite) to carers and their loved ones.
Role type
Operations Roster Officer
Builds
Staffing schedules and service delivery for carer support programs
Domain
Social services / Non-profit
Required skills
rostering, staff scheduling, client needs assessment, stakeholder liaison, change management, customer service, time management, organizational skills, client management systems, documentation systems
Responsibilities
Arrange internal or agency staff for domestic assistance, personal care, and respite services; match staff skills and availability with client needs; liaise with external agencies for seamless support; manage roster changes, cancellations, and updates.
Seniority
Individual Contributor