Telechat Volunteer - National
Core
Provide regular telephone companionship to reduce social isolation and loneliness in the community.
Role type
Volunteer social support operator
Builds
Trusted relationships and social connections for isolated individuals
Domain
Aged and Community Care / Social Services
Deliverable
client delivery
Required skills
Active listening, rapport building, cultural sensitivity, confidentiality, digital literacy
Preferred skills
Experience in aged care or community support
Responsibilities
Make scheduled weekly calls to matched participants, build meaningful connections, complete call records, report wellbeing concerns, maintain professional boundaries
Seniority
Volunteer, entry-level
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