Senior Full-Stack Software Developer - AI Voice and Communications Platform
Core
Build a new AI-powered voice and communications management platform from the ground up, enabling operators to configure, test, monitor, and evaluate AI voice agents.
Role type
Senior Full-Stack Software Developer (AI Voice & Communications)
Builds
A provider-neutral architecture for AI voice agents, integrating with Netsapiens and ElevenLabs, plus operator tools for call handling and workflow management.
Domain
AI Voice, Communications Infrastructure, Contact Center Technology
Deliverable
production ML models | product features
Required skills
Full-stack development, TypeScript/JavaScript, React, API architecture, distributed systems, database design, automated testing, containerized deployments, AI-assisted development, third-party API integration
Preferred skills
Conversational AI, voice automation, ElevenLabs Agents, Netsapiens integration, VoIP/SIP/UCaaS, Python, GraphQL, Model Context Protocol (MCP), provider-abstraction architectures
Technologies
TypeScript, React, ElevenLabs, Netsapiens, Python, GraphQL
Responsibilities
Architect and build the platform foundation; develop a management console for AI agents; design provider-neutral integration architecture; integrate with Netsapiens for call handling; build operator tools for call review and performance; integrate AI agents with business systems; design human escalation workflows; establish security and deployment practices.
Seniority
Senior, hands-on IC