Senior Technical Account Manager
Core
Senior Technical Account Manager leading customer implementations, troubleshooting production data infrastructure, and advising on AI agent integration.
Role type
Senior Technical Account Manager (Data Infrastructure & AI Agents)
Builds
Production-grade data integration solutions and AI agent data stacks for enterprise customers
Domain
Data Infrastructure, Cloud Native, AI Agents
Deliverable
production ML models | product features
Required skills
Kubernetes production troubleshooting, SQL, Change Data Capture (CDC), REST APIs, OAuth/JWT authentication, JSON, AI framework integration, customer success management, cross-functional collaboration
Preferred skills
AI agent frameworks, prompt engineering, startup environment experience, modern data infrastructure (ELT, data warehouses)
Technologies
Kubernetes, SQL, CDC, REST APIs, OAuth, JWT, JSON, AI frameworks
Responsibilities
Lead customer technical projects and deployments, troubleshoot production workloads and data movement issues, advise on integrating LLM-based tooling, collaborate with GTM/Product/Engineering to refine onboarding, drive sales qualification and retention, create technical content and evangelize best practices
Seniority
Senior, hands-on IC