Technical Program Manager, Multimodal
Core
Build the flywheel for ChatGPT multimodal products to learn from real-world usage and improve quickly via production-signal mining, evaluation, and cross-functional coordination.
Role type
Senior Technical Program Manager (Multimodal AI)
Builds
Production-signal mining systems, evaluation pipelines, research-to-production parity mechanisms, and multimodal capacity planning frameworks.
Domain
Generative AI, Multimodal Systems (Voice, Image), Large-Scale Infrastructure
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Technical program management, systems thinking, data pipeline architecture, capacity planning, cross-functional leadership, ambiguity management, metric-driven decision making
Preferred skills
Machine learning domain expertise, GPU/serving constraints reasoning, research-to-production gap closure, tooling development for scaling workflows
Technologies
GPU clusters, inference systems, multimodal evaluation frameworks, data pipelines
Responsibilities
Mine production conversations to identify multimodal workflows and failure modes; Establish and maintain evaluations for high-priority multimodal behaviors; Package production signals into decision-ready data for research teams; Measure impact of model and product changes on multimodal evaluations; Close gaps between research and production environments; Create repeatable processes for reproducing product failures and validating fixes; Lead multimodal capacity planning by forecasting demand and managing GPU/serving needs; Improve tooling and operating processes for multimodal launches; Coordinate multilingual data collection across internal and external partners; Drive cross-functional programs for multimodal launches including actor recruitment and ecosystem partnerships; Create operating cadences, metrics, and executive-ready communication for complex programs.