Senior L3 Systems Engineer
Core
Senior L3 Systems Engineer leading troubleshooting, root cause analysis, and service restoration for critical infrastructure incidents in a global operator of mission-critical digital infrastructure.
Role type
Senior L3 Systems Engineer (Infrastructure)
Builds
Resilient enterprise infrastructure services including compute, storage, backup, and identity platforms.
Domain
IT Infrastructure / Cloud Platforms
Required skills
VMware administration, NetApp storage support, incident management, root cause analysis, automation, PowerShell scripting, security hardening, disaster recovery planning, mentoring L1/L2 teams
Preferred skills
Data centre experience, 24x7 operational environment experience, NV1 Security Clearance
Technologies
VMware vSphere, VMware ESXi, VMware vCenter, NetApp Storage, SAN & NAS, Windows Server, Active Directory, PowerShell, Infrastructure Monitoring Platforms
Responsibilities
Act as L3 escalation point for critical incidents, lead troubleshooting and service restoration, administer and optimize compute/storage/backup/identity platforms, participate in 24x7 on-call roster, maintain infrastructure security, support lifecycle management, drive automation initiatives, produce technical documentation, work with vendors and stakeholders
Seniority
Senior, hands-on IC with leadership responsibilities