Operations Lead
Core
Designing and optimizing complex human-in-the-loop workflows to scale a proprietary AI-native law firm's legal delivery, quality control, and client success.
Role type
Senior Operations Lead (scaling proprietary legal tech workflows)
Builds
Proprietary tools and human-in-the-loop workflows for corporate legal teams
Domain
Legal services + AI/automation
Deliverable
production ML models | product features
Required skills
end-to-end project ownership, process design and implementation, system optimization, cross-functional partnership, playbook definition, incentive design
Preferred skills
law or legal services interest, founder experience
Technologies
internal tools for throughput and error reduction
Responsibilities
Own mission-critical workflows blending human and machine; design and implement operational processes from scoping to rollout; partner with product and engineering to prototype and deploy internal tools; define and operationalize playbooks, training systems, and incentives
Seniority
Mid-level (2–5 years), execution-focused