Customer Service Attendant (Relief) - Bundaberg
Core
Provide world-class customer service, food and beverage service, and general cleaning on Queensland Rail's Bundaberg or Rockhampton Tilt Train Services.
Role type
Customer Service Attendant (Relief)
Builds
Onboard customer experiences and essential journeys for work, family, and care
Domain
Transport / Hospitality
Deliverable
physical/clinical work
Required skills
face-to-face customer service, food and beverage service, galley duties, trolley service, food preparation and cooking, cleaning, luggage handling, cash management, safety reporting, heavy lifting
Preferred skills
tourism, transport or hospitality industry experience, ability to work independently and in a team, strong work ethic, excellent communication skills, ability to think quickly under pressure, Safety-focused mindset
Technologies
EFTPOS
Responsibilities
Creating a memorable onboard customer experience, delivering food and beverage service including galley duties and trolley service, managing storage, preparation and cooking of food and beverage items, performing general cleaning duties and maintaining food hygiene standards, assisting with handling customer luggage, ensuring passenger safety by reporting operational issues, processing payments via cash and EFTPOS, performing Station Assistant duties including customer service and platform cleaning
Seniority
Temporary full-time
