Cleaning Services Manager | Brisbane, West End
Core
Lead operational management of a national cleaning program for a 310+ location fitness club network, overseeing external suppliers to ensure consistent standards, safety, and compliance.
Role type
Senior IC facilities operations manager (cleaning services)
Builds
Clean, safe, and well-maintained environments for members and teams across Australia
Domain
Health and wellness / Fitness industry / Facilities management
Required skills
national or multi-site service contract management, supplier and vendor management, operational oversight across a national footprint, performance issue resolution, commercial acumen, contract negotiation, data analysis
Preferred skills
retail, fitness, or hospitality industry experience, facilities management qualifications, knowledge of cleaning industry standards, performance dashboard implementation
Technologies
performance dashboards, audit programs
Responsibilities
Manage relationships with national cleaning suppliers and act as primary point of contact; monitor cleaning performance across all locations and support development of unified performance dashboards; conduct site audits and root cause analysis to resolve underperformance; manage cleaning contracts within approved budgets and identify cost efficiencies; partner with senior leadership and regional operations to drive continuous improvement in service delivery.
Seniority
Senior, hands-on IC
