Malpa Case Manager – Male Identified
Core
Monitor client needs, coordinate service provision, and act as a companion ('Malpa') for dialysis patients and their families to facilitate holistic care and return to country.
Role type
Senior IC community services case manager (renal health)
Builds
Direct care services including transport, personal care, social/cultural activities, and dialysis support on country
Domain
Healthcare + Indigenous community services
Deliverable
client delivery
Required skills
IV therapy, community/aged/disability care, cultural safety protocols, stakeholder communication, data collection/reporting, conflict resolution, autonomous problem solving
Preferred skills
Experience with Aboriginal organizations, cultural curiosity, resilience, flexibility
Technologies
Microsoft Office (Word, Excel, Outlook), client management systems
Responsibilities
Walk beside and be a companion for dialysis patients; deliver direct care services including transport and personal care; advocate for patients regarding health, housing, and cultural needs; collaborate with clinical teams for return to country trips; participate in quality audits; utilize client management systems for reporting; perform general administration.
Seniority
Senior, hands-on IC