Lead Piercer
Core
Lead a piercing studio, oversee the customer journey from greeting to aftercare, and manage studio operations to ensure safety and profitability.
Role type
Lead Piercer (Senior IC)
Builds
In-store piercing services and jewelry sales
Domain
Retail / Body Modification
Deliverable
product features
Required skills
Needle piercing expertise, threadless jewelry experience, health and safety protocol knowledge, inventory management, legal compliance verification, aftercare education, client consultation
Preferred skills
Sales experience, mentorship ability, product styling expertise
Technologies
Autoclave, statim, sterilizer, latex-free gloves
Responsibilities
Oversee the piercing customer journey including greeting, check-in, styling, transaction, and aftercare education; Manage studio operations including inventory, equipment ordering, and cleanliness; Ensure health and safety standards and local legal compliance; Mentor staff and drive appointment occupancy; Communicate insights to Store Manager and Store Services.
Seniority
Lead, hands-on IC with mentorship responsibilities