Process Engineer II
Core
Design, test, and refine modern workflows across diverse business units to reduce operational inefficiencies and improve KPIs using automation, data analytics, and AI.
Role type
Process Engineer II (Continuous Improvement)
Builds
Strategic roadmaps for tools and technology to elevate customer journey and inter-departmental operations
Domain
Telecommunications / Business Process Optimization
Deliverable
production ML models | product features | dashboards & analysis
Required skills
BPMN modeling, process mapping, Lean Six Sigma methodologies, SQL, Python, AI literacy, prompt engineering, data analytics
Preferred skills
Six Sigma/Lean Green Belt certification, experience with Google Suite products, experience with AI productivity platforms
Technologies
BPMN modeling software, process mapping tools, Google Suite, SQL, Python
Responsibilities
Design and implement strategic changes to operational processes; Coordinate with business units to develop new practices; Leverage AI and data to drive continuous improvement; Present findings to senior leadership using Lean Six Sigma methodologies
Seniority
Mid-level, hands-on IC
