Program Manager I - Vendor Management
Core
Manage key payment processing partner relationships, oversee vendor management functions, and lead project initiatives for Billing and Credit Payments including AI tool integration.
Role type
Program Manager (Vendor Management & Project Management)
Builds
Payment operations workflows, billing functionalities, and AI-optimized business processes
Domain
Financial Services / Payment Processing
Required skills
Vendor management, Strategic relationship building, Project management, Release management, Data analysis, AI tool literacy, Microsoft Office/Google Suite proficiency, Payment gateway knowledge
Preferred skills
Advanced Excel functions (SUMIF, VLOOKUP, Macros), Experience with technical projects or platform vendor relationships
Technologies
Gemini, NotebookLM, Google Workspace Studio, Microsoft Excel, Google Sheets
Responsibilities
Own vendor management functions for Payment Operations, Act as primary point of contact for payment processing partners, Support incident management for payment-related issues, Lead project management initiatives for Billing and Credit organization, Evaluate business opportunities and deliver routine project updates to executive leadership, Influence cross-functional teams and technical departments
Seniority
Junior, Individual Contributor