Field Service Technician
Core
Field-based engineering tasks for secure premises, banking facilities, government buildings, and retail outlets involving break/fix and preventative service works.
Role type
Field Service Technician (Electro-Mechanical)
Builds
Secure entrance control systems and access control solutions
Domain
Security hardware and physical infrastructure
Deliverable
physical/clinical work
Required skills
electronic/electric circuitry knowledge, wiring diagram interpretation, mechanical & hydraulic knowledge, mobile engineering experience, problem-solving, independent troubleshooting, driving license, inventory control, ERP system usage
Preferred skills
entrance control industry experience, electro/mechanical field service background, CCTV/access control experience, software programming knowledge, network/IP setup knowledge
Technologies
PDA / smartphone device software, Excel, Word, Outlook, ERP management systems
Responsibilities
Perform break/fix and preventative maintenance on customer sites, maintain customer relations and positive image, manage van stock and inventory, complete job documentation and timesheets, support the service team, follow health, safety, and environmental procedures, travel nationally and internationally
Seniority
Individual Contributor, operational level