Staff IT Product Owner
Core
Define and drive the product vision for an Agentic AI development tool enabling engineers to build autonomous reasoning agents for customer experience (CX) workflows.
Role type
Staff IT Product Owner (Agentic AI Platform)
Builds
Internal developer platform for autonomous AI agents (RAG pipelines, guardrails, orchestration frameworks)
Domain
Generative AI / Agentic AI / Customer Experience (CX)
Deliverable
production ML models
Required skills
Product Management, Agentic AI concepts (RAG, vector databases, prompt engineering), Jira (Advanced Roadmaps, JQL), CX ecosystems, Technical architecture (APIs, microservices), Cloud-native AI services (AWS AI stack), Internal developer platforms (IDP, SDKs)
Preferred skills
Certified Scrum Product Owner (CSPO), SAFe PM/PO, Experience building internal developer platforms
Technologies
LangChain, AutoGen, Amazon Bedrock, SageMaker, AgentCore, Jira
Responsibilities
Define product vision for Agentic AI tools, Partner with CX leadership to solve friction points, Establish KPIs for AI platform and CX metrics, Own platform backlog in Jira, Lead backlog grooming and sprint planning, Work with Senior/Staff AI Engineers on architectural foundational work, Prioritize guardrails and compliance features, Drive roadmap for human-AI handoff tooling, Mentor junior/mid-level Product Owners
Seniority
Staff, hands-on IC
