Team Leader, The Way Back Support Service - Toowoomba
Core
Provide day-to-day leadership for a non-clinical psychosocial support service assisting individuals in suicidal crisis or post-attempt.
Role type
Team Leader, non-clinical psychosocial support service
Builds
Safe, high-quality, person-centred support services for people in crisis
Domain
Mental health / Psychosocial support / Human services
Required skills
People leadership, operational oversight, risk management, coaching and development, stakeholder engagement, quality assurance, critical thinking, trauma-informed approaches, data systems proficiency
Responsibilities
Lead the team to deliver safe, high-quality support; support workforce planning and service delivery; monitor performance and drive continuous improvement; manage complex and sensitive situations; coordinate with internal teams and external stakeholders; foster a positive and accountable team culture.
Seniority
Mid-level, hands-on IC with leadership responsibilities
