CareerPlan

Member Support Specialist - Commerce

Rochester, United StatesFull-time2026-09-25 → 2026-11-06

Core

Welcome members, guide them through transactions, and assist with account opening and self-service kiosk usage at a credit union branch.

Role type

Member Support Specialist (front-line service)

Builds

Member experience and branch operations

Domain

Financial services / Credit Union

Deliverable

product features

Required skills

Customer service, transaction processing, self-service kiosk guidance, account opening, problem-solving, adaptability

Preferred skills

Spanish proficiency, Somali proficiency, financial experience