Member Support Specialist - Commerce
Core
Welcome members, guide them through transactions, and assist with account opening and self-service kiosk usage at a credit union branch.
Role type
Member Support Specialist (front-line service)
Builds
Member experience and branch operations
Domain
Financial services / Credit Union
Deliverable
product features
Required skills
Customer service, transaction processing, self-service kiosk guidance, account opening, problem-solving, adaptability
Preferred skills
Spanish proficiency, Somali proficiency, financial experience