Manager Operational Performance & Improvement - Temporary Opportunity up to 35 months
Core
Design and deliver efficient, customer-focused services for Sydney Metro operations, enhancing network performance, accessibility, and sustainability.
Role type
Manager, Operational Performance & Improvement
Builds
Operational projects and continuous improvement initiatives for Sydney Metro network
Domain
Public transport / Railway operations
Required skills
Business process mapping, Operational design, Continuous improvement, Complex project management, Stakeholder engagement, Railway/metro system knowledge, Analytical problem solving, Strategic reporting
Preferred skills
Experience in transport or infrastructure environments, Ability to influence diverse groups, Planning and organizational capabilities
Technologies
Operational systems integration tools
Responsibilities
Lead delivery of operational projects to enhance network performance; Coordinate strategic and operational interfaces across transport systems; Prepare reports and recommendations for senior leaders; Collaborate with stakeholders to resolve operational issues; Support integration of customer and operational systems; Provide expertise during project planning and commissioning.
Seniority
Manager, strategic & operational leadership