Home and Lifestlye Lead
Core
Lead service delivery and operations for shared living homes supporting people with disability in Sydney.
Role type
Senior IC operations lead (disability services)
Builds
Safe, inclusive shared living homes and person-centred support services
Domain
Disability services / Social care
Required skills
Team leadership, client relationship management, operational coordination, compliance management, performance outcome planning, rostering, on-the-job coaching
Preferred skills
Coaching and mentoring, innovative problem solving, stakeholder partnership building
Technologies
NDIS framework, intake systems, billing and reporting tools
Responsibilities
Support the Operations Manager in managing a team to deliver high-quality services; Build strong relationships with clients, families, and stakeholders; Ensure accurate intake, onboarding, billing, and reporting processes; Uphold compliance in safeguarding, WHS, incident management, and audits; Support the team to deliver person-centred supports promoting client and staff safety and wellbeing.