Duty Manager
Core
Manage after-hours operations for student accommodation properties, ensuring safety, security, and resident welfare.
Role type
Senior IC property operations manager (after-hours)
Builds
Safe and secure living environments for student residents
Domain
Student accommodation / Hospitality
Deliverable
physical/clinical work
Required skills
Conflict resolution, emergency response, lockout management, resident relations, incident reporting, shift management
Preferred skills
First Aid & CPR certification, valid driver's license, ability to work evening shifts
Responsibilities
Act as a mentor and point of contact for residents, assist with grievances and conflict resolution, respond to noise and disturbance calls, handle lockouts, represent after-hours management, manage and resolve emergencies, attend mandatory training and meetings