Retail All-Rounder – Operations & Online
Core
Fulfill Click & Collect and Online orders, pack and run items to customers, manage phone and email enquiries, and support sales staff to meet customer expectations.
Role type
Retail operations associate (online fulfillment & customer service)
Builds
Click & Collect orders and online fulfillment for Harvey Norman customers
Domain
Retail (home and lifestyle)
Deliverable
product features
Required skills
order fulfillment, packing, customer service, phone/email communication, stock handling
Responsibilities
Fulfill Click & Collect and Online orders, Pack and run items to Click & Collect customers, Manage phone and email enquiries, Support sales staff to ensure all customer expectations are met, Perform general customer service duties