Business Process Specialist (BPS) / Business Process Consultant
Core
Liaison to business areas evaluating, planning, and implementing process improvements using DMAIC/Six Sigma methodologies to eliminate defects and increase productivity.
Role type
Business Process Specialist / Consultant (IC)
Builds
Process improvement initiatives, project plans, and training materials for federal government agencies and private enterprises.
Domain
Business Process Management (BPM), Six Sigma, Government Services, Compliance, Risk Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
DMAIC process principles, Six Sigma methodologies, data gathering and analysis, process mapping, project management, requirements gathering, cross-functional collaboration, compliance and QA practices
Preferred skills
ASQ certification, SAP experience, Agile/Model-Driven Application Development, Solution Architecture, Organizational Change Management
Technologies
Microsoft Office, SAP, BPM Technology Products
Responsibilities
Proactively use DMAIC principles for process initiatives, measure and analyze existing business processes, document as-is use cases, gather data and metrics to understand problems, create and adjust project plans, present improvement solutions to management, ensure compliance with implementation practices
Seniority
Mid-level, hands-on IC
