Expert Customer & SCM Excellence
Core
Analyze and optimize supply chain processes to meet customer needs, driving data-driven solutions that enhance operational performance and customer satisfaction.
Role type
Senior Supply Chain Management (SCM) Process Expert
Builds
Optimized supply chain processes and tailored solutions for critical customer requirements
Domain
Ceramics manufacturing / Supply Chain Management
Deliverable
product features
Required skills
Supply chain process optimization, logistics process analysis, requirement gathering and evaluation, cross-functional coordination, KPI tracking and reporting, project management, SAP proficiency
Preferred skills
Customer onboarding management, root cause analysis, process implementation planning
Technologies
SAP
Responsibilities
Gather and structure customer logistics requirements; Develop and implement tailored process solutions; Facilitate SCM-focused meetings with data-backed insights; Monitor customer performance via KPIs and prepare reports
Seniority
Mid-level, hands-on IC
