Residential Manager
Core
Lead and oversee the day-to-day operations of Special Independent Living (SIL) properties and accommodation services for individuals with disability.
Role type
Senior operational manager for disability accommodation services
Builds
SIL properties and accommodation services for participants with complex support needs
Domain
Disability care and Special Independent Living (SIL)
Deliverable
physical/clinical work
Required skills
Operational leadership, team supervision and coaching, person-centred care planning, resource and roster management, budget oversight, safeguarding and compliance, stakeholder engagement
Preferred skills
Experience with complex support needs and behaviors of concern, knowledge of NDIS Practice Standards
Technologies
NDIS Practice Standards, Code of Conduct
Responsibilities
Manage day-to-day operations, safety, and effectiveness across allocated SIL sites; Lead and develop House Team Leaders through performance reviews and coaching; Drive participant-centred support that honors choice and personal goals; Oversee complex rostering, workforce planning, and property budgeting; Program and facilitate participant activities; Uphold NDIS Practice Standards and manage incident reporting; Represent SIL services to families, allied health professionals, and regulatory auditors
Seniority
Senior, hands-on IC