Infrastructure Engineer (Shifts)
Core
Provide hands-on infrastructure support and troubleshoot escalated incidents for end users in a secure Federal Government environment.
Role type
Senior Infrastructure Engineer (Shifts)
Builds
Maintains stability of core infrastructure services including identity, messaging, collaboration, networks, and servers.
Domain
Federal Government / Enterprise IT
Required skills
Active NV2 Australian Government security clearance, Microsoft Active Directory, Group Policy, DNS, Exchange, SharePoint, MECM/SCCM, endpoint security, vulnerability remediation, Linux environments, networking, server hardware
Preferred skills
Incident ownership, root cause analysis, automation, technical documentation, knowledge management
Responsibilities
Own escalated incidents and service requests, troubleshoot Microsoft infrastructure and workplace services, support endpoint security and vulnerability remediation, coordinate technical escalations with SME teams and vendors, improve supportability by documenting fixes and automating tasks
Seniority
Senior, hands-on IC
