Lead Engineer - Billing SRE DevOps
Core
Lead SRE/DevOps engineer responsible for Amdocs Kenan billing platform operations, production incident resolution, and CI/CD deployments.
Role type
Senior IC SRE/DevOps Engineer (Billing)
Builds
Billing systems, usage processing, and invoicing platforms for consumer wireless and satellite services
Domain
Telecommunications / Billing & Invoicing
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Amdocs Kenan billing operations, PL/SQL, Shell scripting, Kubernetes (EKS), CI/CD pipelines, production incident management, CDR reconciliation, root cause analysis
Preferred skills
AWS, DevOps methodologies, API-TS configuration
Technologies
Amdocs Kenan, EKS, AWS, PL/SQL, Shell, CI/CD
Responsibilities
Handle Amdocs Kenan billing configurations and resolve production incidents; Perform application monitoring, alarm handling, and daily health checks; Execute sprint deployments in TEST and PROD environments; Reconcile CDRs and clear billing errors; Collaborate with development teams to fix code/configuration issues; Publish RCA documents for production incidents.
Seniority
Senior, hands-on IC
