IT Manager
Core
Lead a cross-functional IT team managing network, helpdesk, ERP, and Salesforce CRM operations for a manufacturing company.
Role type
Senior IT Manager (hands-on leadership)
Builds
Stable IT operations, reliable ERP/CRM systems, and effective cross-functional team delivery
Domain
Manufacturing / Enterprise IT Infrastructure
Required skills
IT team leadership, cross-functional IT management, ERP administration, CRM administration, project management, vendor management, IT security governance, budget management, bilingual communication (French/English)
Preferred skills
Manufacturing industry experience, cloud infrastructure management, IT security certifications, multi-site IT environment experience
Technologies
EPICOR, Microsoft Dynamics, Oracle NetSuite, SAP, SYSPRO, Infor, Salesforce, Microsoft 365, Azure
Responsibilities
Lead and develop a small, cross-functional IT team; Partner with Corporate IT on strategy, standards, and projects; Own the reliability and performance of IT operations across all domains; Drive IT projects from idea to completion; Manage vendors, contracts, and the IT budget; Maintain IT security, governance, and compliance; Ensure documentation, processes, and systems are well-maintained
Seniority
Senior, hands-on IC