Clinical Care Navigator - After Hours
Core
Managing crises and providing in-the-moment telephone support to clients with complex behavioral health issues to ensure safety and connect them to care.
Role type
Senior clinical care navigator (crisis intervention)
Builds
Client safety protocols and care connections
Domain
Mental health / Behavioral health
Deliverable
client delivery
Required skills
crisis management, clinical assessment, suicide risk assessment, mandated reporting, care coordination, telephone support, time management
Preferred skills
Spanish language proficiency, EAP experience, clinical call center experience
Responsibilities
Managing high-risk clinical situations, connecting clients to evidence-based providers and facilities, providing in-the-moment telephone support, ensuring client safety
Seniority
Mid-level, hands-on IC
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