Business Systems Officer
Core
Administering and supporting core business applications, resolving system/data/process issues, and gathering requirements to improve operational efficiency.
Role type
Business Systems Officer (early-career IC)
Builds
Enterprise applications (Microsoft Dynamics 365 Business Central) and process improvements
Domain
Business Systems / Enterprise Applications
Required skills
Systems administration, troubleshooting, requirements gathering, process mapping, user access management, change management, documentation, testing
Preferred skills
ERP systems exposure, SQL, Microsoft Excel, Microsoft 365, Power BI, Power Automate, SharePoint, finance/operations/supply chain processes
Technologies
Microsoft Dynamics 365 Business Central, Microsoft 365, Power BI, Power Automate, SharePoint, SQL, Excel
Responsibilities
Administering and supporting core business applications; Investigating and resolving system, data and process issues; Supporting users with system-related enquiries, troubleshooting and training; Gathering business requirements, mapping processes and identifying opportunities to improve operational efficiency; Managing user access, permissions, system configurations and associated documentation; Supporting system enhancements through testing, change management and implementation; Developing and maintaining system documentation, process guides and training materials
Seniority
Early-career, hands-on IC
