Receptionist - Concierge - Hawthorn
Core
Part-time Medical Receptionist acting as a key contact and connector between GPs, care team, and local patients in a GP practice.
Role type
Part-time Medical Receptionist
Builds
Patient registration, appointment bookings, billing enquiries, and patient support within a GP practice.
Domain
Healthcare / General Practice
Required skills
Appointment booking, patient enquiry management, payment processing, Medicare/health insurance claims handling, patient registration, confidential information management, relationship building with clinical teams
Preferred skills
Experience with Best Practice software, proactive mindset, ability to take ownership of reception function, collaborative approach
Technologies
Best Practice
Responsibilities
Manage appointment bookings, process payments and billing enquiries, register patients, maintain confidential information, build trusted relationships with GPs and patients
Seniority
Entry to Mid-level, Part-time