Product and Technical Communications
Core
Own product and technical communications including trust, security, incident response, product launches, and media relations for a low-code AI platform.
Role type
Senior Product and Technical Communications Lead
Builds
Earned media strategy, press materials, incident response narratives, and spokesperson platforms for CTO/CISO
Domain
SaaS / Low-code AI platform / Developer tools
Deliverable
product features | dashboards & analysis
Required skills
Product launch management, trust and incident communications, media relations, technical writing, stakeholder management, crisis communication, strategic storytelling, cross-functional collaboration, media pitching
Preferred skills
Experience with AI infrastructure, relationships with tech journalists and analysts, ability to translate technical concepts for non-technical audiences
Technologies
None explicitly listed
Responsibilities
Lead trust, security, and incident communications; own product launch communications and earned media strategy; turn journalists and creators into builders; partner with CTO and product leadership for media prep; manage product-level partner integration comms; build analyst and technical influencer relationships
Seniority
Senior, hands-on IC
