Head of Design, Consumer
Core
Own the end-to-end consumer experience for millions of restaurant guests, shaping how they discover, order from, and return to restaurants via online ordering, native mobile apps, loyalty, and lifecycle engagement.
Role type
Senior IC design leader (hands-on)
Builds
Scalable design systems and AI-native consumer experiences for thousands of distinct restaurant brands
Domain
SMB software, local business technology, commerce
Deliverable
production ML models | product features
Required skills
Product design leadership, hands-on craft, scalable design systems, consumer products, commerce, native mobile (iOS/Android), AI-native design, experimentation, product judgment
Preferred skills
Experience with white-label or multi-tenant products, prototyping in code
Technologies
iOS, Android, AI/ML frameworks
Responsibilities
Set design vision across online ordering, native mobile apps, loyalty, and lifecycle engagement; Create flexible design systems for thousands of brands; Stay hands-on in design, prototyping, and execution; Use experimentation and data to improve conversion and revenue; Design and ship intelligent consumer experiences leveraging AI; Partner with Product, Engineering, and Data Science to shape product strategy
Seniority
Senior, hands-on IC
